SIETAR Europa Intercultural Training Tool Kit - Elisabeth Hansen - ebook

SIETAR Europa Intercultural Training Tool Kit ebook

Elisabeth Hansen

0,0

Opis

At SIETAR we want to encourage the development and application of knowledge, values and skills which enable effective intercultural relations at individual, group, organisation and community levels. Inspired by many discussions in the SIETAR network, the idea of publishing a collection of SIETAR intercultural training tools came to light. Many large intercultural organizations include a collection of articles, activities, and materials, and our intention was to create a consolidated resource of SIETAR members´ favourite and most effective tools and methodologies. We proudly present the second edition of the SIETAR Europa Intercultural book series: SIETAR Europa Intercultural Training Tools. We learn best from what we teach! Every moment in a training setting is an opportunity for everyone in the room to reflect on and develop their own intercultural competencies. How we learn about navigating culture is shaped by our professions, travels, and personal interests. With this publication we want to support your learning environment by publishing selected go-to training activities from SIETARians for virtual or face-to-face teams that integrate modern technologies and emerging practice styles with materials and instructions. The book includes 29 activities divided into three sections: - Opening and Warm-up Activities - Feedback & Debriefing Activities - Teambuilding Activities

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Editors:

Elisabeth Hansen, Ann-Kristin Torkler, Barbara Covarrubias Venegas

Designer:

Jonas Zechner, Ann-Kristin Torkler

Proofreading:

Elisabeth Hansen

Quality control:

Carla Cabrera Cuadrado

Contact:

[email protected]

Webpage:

www.sietareu.org

All pictures for which the contributors do not hold the copyright are free images © 2018 Pixabay.

Content

SIETAR Europa

Foreword

Opening and Warm-up Activities

Open Your Eyes to Culture —

Dee Lee/John Lee

Cultural Influencers —

Gabriela A. Weglowska

Dinner is served!: Kosher & Halal —

Anna Maria Engel

The Treasures Behind a Name —

Edmée Schalkx

Living & Working in Myanmar —

Sharon Schweitzer

Living & Working in the USA —

Sharon Schweitzer

Team Activation: Network — S

teffi Bärmann

What Can You See? —

Kerstin Brandes

Storytelling with a Lie —

Joanna Sell

Worldly Wisdoms —

Svenja Schumacher

Feedback & Debriefing Activities

Learning About Cultural Differences Through Video Games —

Elena Shliakhovchuk

Me or Us? —

Laura Di Tullio

Voices Behind the Scenes —

Magdalena Berecki-Pernkopf

Big Bear & Small Bear —

Elena Pruvli

Brave New VUCA World —

Martina Gaisch

Embodiment of Opposing Worldviews —

Claudia Pauzenberger/Leena Saurwein

Packing Up: An End-of-Stay Reflection —

Elisabeth Hansen

Intercultural Assessment—Bilingual Solutions —

Tina Nkobi/Alexandra Jandausch

Experiam, Ergo Sum - I Experience, Therefore I Am —

Mateo Kupstys Chica

Orchard Game —

Eva-Maria Hartwich

Culture Buff Games—Country-Specific Interactive Cartoon Games —

Lucy Fogarty

Teambuilding Activities

Cultural Detective - Part 1 Stories/ Critical Incidents —

Dianne Hofner Saphiere

Cultural Detective - Part 2 Personal Value Lenses —

Dianne Hofner Saphiere

Up in the Cloud? Trust and Teambuilding For Virtual Teams —

Barbara Covarrubias Venegas/Carla Cabrera Cuadrado/Steve Miller

Speedboat for Sustainability in International And Multicultural Contexts —

Maura Di Mauro

Six Cultures —

Agata Szkiela

UNESCO Cultural Rights and Cultural Rights Violations Awareness Using the World News —

Yaprak Dalat Ward

X-Culture —

Robert Warmenhoven

Let Yourself Be Surprised! —

Regina Kempen/Lisa Hollands

About the Editors

SIETAR Europa

Europe´s largest association of interculturalists

SIETAR Europa forms part of the SIETAR Global Connect Network and works to:

contribute to more effective communication among people of different cultures and backgrounds

enhance intercultural awareness in policy-making, business, education and civil society

establish an ever-widening network of intercultural specialists

provide multi-disciplinary, professional expertise

contribute to the development of professional standards

encourage publication and promote research

provide opportunities for personal and professional exchanges

hold regional, national and international conferences

www.sietareu.org

SIETAR Europa Values

Our core values define us as an association—and as individuals.

Openness: We are open to new ideas, approaches and cultural mindsets in order to advance knowledge in our field.

Tolerance: We encourage fair, objective and respectful attitudes toward opinions, beliefs, and practices that differ from our own.

Diversity & Inclusion: We display diversity in terms of our cultural background, multi-disciplinary experiences and, through our practices, we aim at providing an inclusive environment that allows development for different kinds of people who share our values.

SIETAR Europa National Organisations

SIETAR Europa is Europe's largest association of interculturalists and part of the worldwide SIETAR network. The following national SIETARS (in alphabetical order) are members of SIETAR Europa benefitting from being part of one of the largest intercultural organisations in the world, which fosters and spreads knowledge in the intercultural field.

Austria

www.sietar.at

Deutschland

www.sietar-deutschland.de

España

www.sietar.es

France

www.sietar-france.org

Ireland

www.sietarireland.org

Italy

www.sietar-italia.org

The Netherlands

www.sietar.nl

Polska

www.sietar.pl

United Kingdom

www.sietar.co.uk

Foreword

Dear SIETARians, dear interculturalists,

At SIETAR we want to encourage the development and application of knowledge, values and skills which enable effective intercultural relations at individual, group, organisation and community levels. Inspired by many discussions in the SIETAR network, the idea of publishing a collection of SIETAR intercultural training tools came to light. Many large intercultural organizations include a collection of articles, activities, and materials, and our intention was to create a consolidated resource of SIETAR members’ favourite and most effective tools and methodologies.

We proudly present the second edition of the SIETAR Europa Intercultural book series: SIETAR Europa Intercultural Training Tools.

We learn best from what we teach! Every moment in a training setting is an opportunity for everyone in the room to reflect on and develop their own intercultural competencies. How we learn about navigating culture is shaped by our professions, travels, and personal interests. With this publication we want to support your learning environment by publishing selected go-to training activities from SIETARians for virtual or face-to-face teams that integrate modern technologies and emerging practice styles with materials and instructions.

The book includes 29 activities divided into three sections:

Opening and Warm-up Activities

Feedback & Debriefing Activities

Teambuilding Activities

Special thanks go to Jonas Zechner for supporting us with the design elements of this book and Carla Cabrera Cuadrado for her overall support throughout this project.

We hope you enjoy the read, and we are happy to receive your feedback on applying activities of this book!

The editorial team,

Elisabeth Hansen, Ann-Kristin Torkler & Barbara Covarrubias Venegas

Open Your Eyes to Culture

5 - 10 min

1 - 100

Face-to-face

Virtual

Required material

Video player, laptop, flipchart, markers

Specific requirements for training space

Tables

Description

Question 1: How many cultures have you met in the last month?

This is a really simple one, but you’d be surprised how this very often challenges people. In many cases, they’ve never even given it a thought.

Initially, they might not think they’ve met that many, but then quickly suggest to them that they could easily meet 10 different cultures in 10 minutes in their local supermarket (important to mention the brand name most popular in their area/ country, such as Walmart, Tesco, Carrefour, etc.).

Ask the group to spend two minutes talking to the person next to them (or in groups) to guess how many cultures they each have met in the last month.

Check who gave the lowest number and highest numbers in the participant group, and ask why this was (to personalize it for the participant group).

Question 2: Have you ever experienced culture shock?

If combined with an interesting or funny video/photo, then it can really get people thinking. Here are some examples that might be interesting (please play directly from YouTube so the authors get relevant credit):

Indian Nod Explained:

https://www.youtube.com/watch?v=0RaBxH_MKQI

Mr. Baseball Cultural Etiquette:

https://www.youtube.com/watch?v=bdeFdFEbuqk

Point out that you don’t need to travel to experience culture shock, think of how many different cultures most people work with on a daily basis.

Ask the participants to work in groups of 2-6 and to brainstorm the biggest culture shock they ever experienced, and at the end you could do a competition for the top three craziest / most interesting culture shocks from the participant group.

Personal experience

We actually found these two questions the most important when trying to tell people about what we do with our own culture app (CultureMee) and it was only by chance, at a sales conference, when we were experimenting with different ways of promoting our app that we came upon these two questions.

Initially, we were trying to say “We’re an app that helps share the beauty of other cultures” or “We’re an app that provides cultural advice.” But the problem was, while these comments were true, they didn’t really resonate with the people we spoke to.

But as soon as we asked the two questions above, they immediately got people thinking of their own experiences, and it suddenly brought culture to life for people.

The introduction of cultural quirks or fun facts from different countries also makes it entertaining, while the use of video also allows people to take a bit of a breather.

We hope you enjoy these two very simple exercises, and if you have any questions, don’t hesitate to contact Dee ([email protected]) or John ([email protected]).

Sometimes it’s good to tell your own personal story of culture shock, or give some examples of cultural quirks around the world (e.g. People in Bulgaria nod their head up and down to say no, or in Tajikistan the uni-brow is considered attractive amongst women).

If you’d like to access a list of cultural quirks or do’s and don’ts from around the world, you can download our CultureMee app (free for SIETAR members and their participants).

This activity can also be used for teambuilding - sharing experiences is a great way to foster connections among colleagues.

The contributor

Dee and John Lee, co-founders of CultureMee

(app which helps travelers overcome culture shock)

Direct members of SIETAR Europa

Cultural Influencers

10 - 20 min

1 - 12

Face-to-face

Virtual

Required material

Flipcharts or A3 paper sheets and colorful pens (face-to-face teams)

A webinar platform with an interactive white board facility (virtual teams)

Specific requirements for training space

For face-to-face team, tables or an open area with space on the floor

Description

Our individual cultures (or cultural identities) are influenced and shaped by a large number of things which we are often unaware of – called “cultural influencers.” Drawing on a well-known metaphor of culture as an onion, the Cultural Influencers activity allows the learners to analyze what has influenced and shaped their own unique, complex identities over the lifetime.

Instructions:

Present a modified Onion Model of Culture to introduce the concept of culture as a multilayered phenomenon and invite the learners to explore different aspects of their lives.

Ask the learners to reflect on what might have influenced who they are today, how they behave and what their values and beliefs are.

Distribute the Cultural Influencers model handouts (Image 1) and encourage the learners to individually complete each circle with as many details as they can think of.

Invite the learners to share their models with a person sitting next to them. Then ask one or two volunteers to tell a story of a person they have just been speaking with, using that person’s Cultural Influencers model (Image 2).

Debrief the activity using reflective questions, such as: What did you learn about yourself by doing this activity? How can you apply this learning to your work context? How can this new insight improve your relationships with other people?