107,99 zł
Business communication often fails before the first objection is spoken. This book examines influence as a system of status, attention, and timing inside professional relationships. It reframes interpersonal skill as decision infrastructure. Readers explore how recognition reduces resistance, how listening changes negotiation energy, and how leaders create cooperation without relying on pressure. The focus is not charm. It is leverage through better sequencing: understand interests, lower defensiveness, protect dignity, and make agreement easier to reach. For European managers working across cultures, hierarchy, and stakeholder complexity, influence becomes a strategic competence rather than a personal trick.
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Liczba stron: 207
Rok wydania: 2026
